Telecom
Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content in this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience.
Telecom service providers are facing tremendous challenges on improving profit margins, falling ARPUs, high customer churn, fierce competition, customer experience, maintaining QoS, demand for new services and bundles, and heavy investments for network transformation.
At the same time, fast-paced innovation, advent of next generation wireless technology (LTE/Wimax), converged networks, competition from new entrants and demand for end-to-end managed services from service providers is putting immense pressure on telecom equipment vendors.